This sets out the details of Winchcombe Museum’s privacy policy in relation to information collected about you. This policy applies to all employees, volunteers and trustees who process personal data.
We are a registered charity called Winchcombe Town Trust, Charity Number 1173052 Any electronic communications will be made in accordance with the Privacy and Electronic Communications Regulations (PECR)
We collect the personal data that you may volunteer as part of ticket bookings, online purchases, Membership or donation forms, e-newsletter sign-ups and visitor surveys.
Personal information we collect may include:
your name and title
postal address, email address and phone number;
family and spouse/partner details, relationships to other donors and/or Members;
We will also collect and hold information about any contact you have with us as a visitor, customer, supporter, volunteer or staff member of Winchcombe Museum, and may consist of details of:
online retail purchases;
contact preferences;
Gift Aid status;
details of correspondence sent to you, or received from you;
any other information provided by yourself at the request of Winchcombe Museum.
When we ask you to provide your personal information, we will let you know why we are asking, and how we will use your data, by directing you towards this notice.
Depending on your relationship with Winchcombe Museum, and the preferences you have indicated, data we hold may be used by us for the following purposes:
Send you promotional, marketing or fundraising information by post, telephone or electronic means. These types of communications can include:
Informing you of other products, services or events related to Winchcombe Museum, such as exhibitions, events, or retail offers.
News and updates about Winchcombe Museum, such as via What’s On guides, and marketing or supporter e-newsletters.
Other relevant communications based upon your relationship with Winchcombe Museum. o Data screening and cleansing, to check if we have accurate contact details for you.
To send you surveys, and for market research purposes.
Tools may be used to monitor the effectiveness of our communications with you, including email tracking, which records when an e-newsletter from us is opened and/or how many links are clicked within the message. The data from this tracking is generally used in an aggregated and anonymised form.
You can opt out of any / all of our communications at any point simply by contacting:
Winchcombe Museum High Street Winchcombe Glos GL54 5LJ
Or by email: winchcombe2017@gmail.com
There are some Membership and donation communications that we are required to send regardless of your contact preferences. These are essential communications, deemed necessary to fulfil our contractual obligations to you. This would include advanced notices, thank you letters, Member benefits, Membership cards, renewal reminders, Gift Aid confirmation letters and querying any returned mail.